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 Online Product Support
Hg197 Inc has created for our customers several online options to request assistance on specific problems or to access general information.
Problem Management 
Create, modify, and track your problem records online.
Receive problem record updates, and daily/weekly reports via email.
Initiate emergency call-out 24x7, and receive a call-back in minutes.
Secure Downloads
Download product installation software and service releases.
Access complete product documentation.

Licensing Support
Request product license extensions.

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If you have forgotten your User ID or need other assistance signing in, please contact our office at (403) 278-8137.
 Contact Information
 Sales Inquiries


+1 877 319-0197
+1 647 724-7129
 Product Support


+1 877 319-0197
+1 403 278-8137

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